Privacy Policy

Information we collect

• Account info: name, email, username, password, profile photo, bio.
• Transaction info: listings, orders, credits, reviews, messages.
• Payment info: processed by our third-party payment providers; we do not store full card numbers.
• Shipping info: addresses used to generate labels and deliver orders.
• Device & usage info: IP address, browser, device identifiers, and interactions with the app.

How we use your information

• Operate the marketplace and process transactions.
• Generate prepaid shipping labels and share tracking with the relevant parties.
• Provide customer support and resolve disputes.
• Prevent fraud and enforce our policies.
• Improve the product and personalize your experience.

Payment information

Payments are processed by PCI-compliant third-party providers. Closignly does not store full card numbers on our servers.

Shipping information

Shipping addresses are shared only with the counterparty on a specific order and with the shipping carrier for label generation and tracking.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and measure product usage. You can control cookies through your browser settings.

Security

We use encryption in transit, access controls, and monitoring to protect your data. No system is 100% secure, but we work continuously to reduce risk.

Your rights

You can access, correct, export, or delete your account information at any time from Settings. Depending on your jurisdiction, you may have additional rights under laws such as GDPR or CCPA. Contact us to exercise them.

Children

Closignly is not intended for users under 13 (or under 16 in some regions). We do not knowingly collect information from children.

Changes

We may update this policy from time to time. Material changes will be communicated in-app or by email.